Q: WHAT CREDIT CARDS DO YOU ACCEPT?
Q: IS THIS THE SAME ONE I SAW ON TV?
Q: HOW SECURE IS YOUR ORDERING SYSTEM?
Q: HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
Q: CANCELED ORDERS
Q: BACK-ORDERS
Q: 30 DAY GUARANTEE ON RETURNS EXCHANGES
Q: VIDEOs, DVDs PRINTED MATERIALS:
Q: CONSUMABLES
Q: GASOLINE POWERED ITEMS
Q: TERMS CONDITION
Q: PERSONAL CARE PRODUCTS
Q: REFUSED DELIVERY
Q: CUSTOMER SERVICE
Q: PRICING AVAILABILITY


Q: WHAT CREDIT CARDS DO YOU ACCEPT?
A: Visa, Mastercard, Discover and American Express. We also accept money order payments, please contact customerservice@seenontv.com for details.

Q: IS THIS THE SAME ONE I SAW ON TV?
A: Yes, All items you saw on TV, but for your convenience, we have made arrangements for you to purchase it online.

Q: HOW SECURE IS YOUR ORDERING SYSTEM?
A: When you click the button for Online Order, you are taken directly to our 'secure servers'. We utilize the most advanced methods in Secure Online Credit Card Payments.

Q:HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
A: Items that are "IN STOCK" normally be shipped within 24-72 hours. Express Shipping is 3Day UPS. Shipping is calculated from the next business day of the day it leaves our warehouse. Please allow 8-10 days for orders requesting UPS Ground. NOTICE: Shipping is not calculated from the date ordered, it calculated from the date it leaves our warehouse. UPS does not deliver on Saturdays or Sundays.

Q: CANCELED ORDERS
A: Orders can be canceled by emailing Customer Service at customerservice@seenontv.com only prior to payment processing. Orders that are being packaged for shipping, can not be canceled. You must include order confirmation number. Cancellations are not accepted via telephone.

Q: BACK-ORDERS
A: If your order cannot be shipped within 30 days, we will notify you of the expected ship date via e-mail.

Q: 30 DAY GUARANTEE ON RETURNS EXCHANGES
A: All returns/exchanges must be made within 30 days of receipt of merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories. Returns/Exchanges may be refused if the merchandise doesn't meet the conditions required for Returns/Exchanges. In the event a Return or Exchange is refused, the merchandise will be returned and the customer will be responsible for the shipping and handling charge.

Q: VIDEOs, DVDs PRINTED MATERIALS
A: Videos, DVDs and Printed Materials may only be exchanged in the event of a manufacture defect.

Q: CONSUMABLES
A: Consumable products (like dietary supplements, hair removal cream, lipsticks or any other product that can be used up) are not returnable once they have been opened.(No Return will be allowed)

Q: GASOLINE POWERED ITEMS
A: All Gasoline powered products, Gas Scooters, Pocket Bikes, Mini Rockets, and Mini Choppers - We are unable to accept returns on this product because federal regulations prohibit transport of vehicles that have been fueled. All gasoline powered products do have a 30 day parts warranty against manufactures defects only. Warranty will be void if vehicle is not used as design, taken off-road, used in competition, commercially use or rented. Special Notice: RETURNS ARE NOT ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER All returns are for the original purchase price less shipping handling and must have a Return Authorization Number (RA#). Returns may be subject to a 15% restocking fee. To obtain a Return Authorization Number email customer service at customerservice@seenontv.com.

Q: TERMS CONDITION
A: Purchaser agrees to at the time of purchase to the terms and condition of our Purchase Policy. The Purchase Policy is subject to change at anytime. When a purchase is made using a credit card, the card holder authorizes the Company to process their order. In the event of a back order the card holder further authorizes the company to obtain a new authorization to complete the order as long as the order is not canceled in accordance with the Company's cancellation police.

Q: PERSONAL CARE PRODUCTS
A: All personal care product returns are for the original purchase price less shipping handling and must have a Return Authorization Number (RA#). Personal care returns are subject up to a 50% return fee.

Q: REFUSED DELIVERY
A: Customers will be responsible for all charges associated with shipping and handling. Once the merchandise is returned to our warehouse, a credit memo will be issued to our accounting department to issue a credit for the original purchase price less the shipping and handling charge.

Q: CUSTOMER SERVICE
A: Please direct all inquires to customer service@seenontv.com

Q: PRICING AVAILABILITY
A: All pricing and product availability are subject to change. We will honor any valid order and including wrong product pricing as long as you have a valid order number. Products if sold out may be substituted for the same like kind and quality at any time.

As Seen On TV Products. We Currently Offer Over 800 Plus As Seen On TV Products and Other Speciality Items. All items you saw on TV, but for your convenience, we have made arrangements for you to purchase it online. * non televised items also are available on this web site.